⚡ Built by Leaders • For Leaders

Team Member Evaluation Software for Chick-fil-A Operators

Run performance evaluations on the floor or in the office. Customizable templates, scheduled reviews, self-evaluations, acknowledgment, history, and analytics, all in the same app your team already uses for training and daily operations.

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Your own templates Self-evaluations Phone, tablet, or desktop Full history per person

Evaluations

Reviews that fit a restaurant, not an office

Most evaluation tools were built for desks. LD Growth was built by Chick-fil-A leaders who do reviews between rushes, so every step works from a phone and every answer feeds the next conversation.

LD Growth performance reviews list with pending, in-review, and completed evaluations

Every review in one list

Pending, in review, completed, and unacknowledged, with the evaluator and scheduled date on each card. Search by name, template, or evaluator and open any review in one tap.

Scheduled, self, and leader-run evaluations side by side
Monthly, 30-60-90 day, semi-annual, or ad hoc schedules
Auto-scheduled reviews from your store presets
Every past evaluation one tap away

An evaluation being completed on a phone

Self-evaluation first, then the meeting

The team member scores themselves before the review. The leader scores separately. In the meeting, both sit side by side, so the conversation starts where the two of you disagree.

Self-evaluation opens automatically before the review date
Leader scores blind to the self-score
Acknowledgment with signature, saved to history
Director-group reviews for leaders, scored by several directors

Evaluation templates with sections and criteria counts

Your templates, your scale

Build evaluation templates with your own sections, questions, and grading scales. Keep one for team members, one for leaders, and reuse them store-wide. Any answer can become a "thing to work on" for that person before the next review.

Rating, yes/no, and written-answer questions
Separate templates per role or department
Development items tracked per person between reviews
Score trends by person, position, and store

Who uses it

Built for every seat in the store

Operator / Owner

See evaluation activity and scores across every store from the Operator Overview.

Director / Manager

Start and schedule evaluations, run the meeting from a phone, and assign development items.

Team Leader

Complete reviews for your area and capture coaching notes between them.

Team Member

Complete self-evaluations, read reviews, acknowledge them, and see what to work on next.

Questions

Common questions about evaluations in LD Growth

Can I use my own evaluation questions?

Yes. Build evaluation templates with your own sections, questions, and grading scales, reuse them across the store, and keep separate templates for team members, trainers, and leaders.

Can team members evaluate themselves first?

Yes. A self-evaluation opens before the review, the leader scores separately, and both sit side by side in the meeting.

Does it work on a phone on the floor?

Yes. LD Growth installs on iPhone, Android, tablets, and desktop with no app store. Leaders complete evaluations from the floor and team members read and acknowledge them on their own phones.

What happens after an evaluation?

The team member acknowledges it, it is saved to their history, and the leader can turn any answer into a development item to work on before the next review.

Is LD Growth affiliated with Chick-fil-A?

No. LD Growth is an independent product built by Chick-fil-A leaders for Chick-fil-A operators. LD Growth is an independent product and is not affiliated with, endorsed by, or sponsored by Chick-fil-A, Inc.